Success Stories

Frisco, Texas (January 26, 2017) - The city of St. Cloud, Florida and its Police Department were presented with the Security Industry Alarm Coalition’s (SIAC) Director’s Award of Distinction, and the Alarm Association of Florida’s (AAF) Alarm Management Award for its outstanding work in reducing alarm dispatches.

St. Cloud Police Chief Pete Gauntlett was given SIAC’s Award of Distinction for his work on this project, along with the AAF award.

The city reduced its alarm dispatches by 67% in its first 12 months utilizing the model ordinance developed by SIAC and the Florida Police Chiefs Association (FPCA). The awards were given during a recent city council meeting.

The Security Industry Alarm Coalition’s National Law Enforcement Liaison, Glen Mowrey, and AAF representatives worked with the St. Cloud Police Department, city staff and the city attorney’s office on the project.

“Our success in reducing alarm calls allows officers to be more proactive in community policing activities,” said Chief Gauntlett.

Mowrey added, “Utilizing the FPCA Model Ordinance streamlines working with the agency in establishing an alarm management program.”

“In the case of St. Cloud, this positive outcome benefits the police department, the local community and our industry. It demonstrates that well-implemented alarm management practices provide the intended results, fewer dispatches,” said Stan Martin, SIAC Executive Director. “Police are freed to address other calls that may have greater public safety consequences. Customers are happy that they don’t have unnecessary alarm activations. In turn, security companies are in better shape because they can sell improved alarm management practices. The result equals fewer fines to the customer.”

About SIAC
SIAC represents one voice for the electronic security industry on alarm management issues, communicating solutions and enhancing relationships with law enforcement. SIAC is comprised of four major North American security associations – Canadian Security Association (CANASA), Security Industry Association (SIA), Central Station Alarm Association (CSAA), and the Electronic Security Association (ESA). For more information, go to www.SIACinc.org , www.siacinc.wordpress.com, or follow us on www.twitter.com/siacinc.​

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St. Cloud Florida Police Recognized by SIAC and Florida Alarm Association  After Reporting 67% Reduction in Dispatches In First Twelve Months

Town of Lexington (SC) Police Department 
Recipient of the Security Industry Alarm Coalition Director’s ​Award of Distinction in Reducing Alarm Calls

Lexington, SC (January 26, 2017) - The town of Lexington, SC and its Police Department were presented with the Security Industry Alarm Coalition’s (SIAC) Director’s Award of Distinction for its outstanding work in reducing alarm dispatches. The town reduced its alarm dispatches by 46% freeing up officers for community policing activities and problem solving projects. The award was presented to the town of Lexington, Chief Terence Green and staff during a recent town council meeting.

The Security Industry Alarm Coalition and representatives from the South Carolina Police Chiefs Association’s (SCPCA) Alarm Management Committee worked with the Lexington Police Department staff and the city attorney’s office using SCPCA’s Model Alarm Ordinance in reducing alarm dispatch requests.

“We feel very good about the success of our alarm management program, the results we’ve realized, and look forward to even greater reductions in the future,” said Chief Green. “Our partnership with SIAC and the SCPCA Alarm Management Committee has certainly aided us in reducing our alarm dispatches.”

SIAC’s National Law Enforcement Liaison, Glen Mowrey, added, “Developing strong partnerships and utilizing the Chiefs Association’s Model Alarm Ordinances adds to the success of an agencies alarm management program.”

“In the case of Lexington, this positive outcome benefits the police department, the local community and our industry. It demonstrates that well-implemented alarm management practices provide the intended results, fewer dispatches,” said Stan Martin, SIAC Executive Director. “Police are freed to address other calls that may have greater public safety consequences. Customers are happy that they don’t have unnecessary alarm activations. In turn, security companies are in better shape because they can sell improved alarm management practices. The result equals fewer fines to the customer.”

About SIAC
SIAC represents one voice for the electronic security industry on alarm management issues –communicating solutions and enhancing relationships with law enforcement.  SIAC is comprised of four major North American security associations--Canadian Security Association (CANASA), Security Industry Association (SIA), Central Station Alarm Association (CSAA), and the Electronic Security Association (ESA). For more information, go to www.SIACinc.org , www.siacinc.wordpress.com, or follow us on www.twitter.com/siacinc.​

(L to R) Patrolman First Class Ryan Whitlock, Mayor Steve MacDougall, Glen Mowrey, Chief Terrence Green, Lt. Matt Timmerman, Major Matt Davis, and Lt. Thomas Stowe.

(L-R) SIAC’s Glen Mowrey, AAF’s Bob Neely, Sgt. Denise Roberts, Chief Pete Gauntlett, Mayor Rebecca Borders

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